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Refund Policy

Last updated: May 06, 2026

Thank you for shopping at Cruzan Harmyni.

If, for any reason, you are not completely satisfied with your purchase, please review our refund and return policy.

The following terms apply to any products you purchased from us.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • (referred to as either "the Company", "We", "Us" or "Our" in this Policy) refers to Cruzan Harmyni LLC, 1639 Bradley Park Dr Ste 500 Box 285.

  • refer to the items offered for sale on the Service.

  • mean a request by you to purchase Goods from us.

  • refers to the Website.

  • refers to Cruzan Harmyni, accessible at www.cruzanharmyni.com.

  • means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 24 hours of your order without giving any reason for doing so.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

If we approve a cancellation, you will be charged a 35% re-stocking fee plus the cost of all shipping.

Your Order Return Rights

You are entitled to return Your Order within 14 days by informing us by email.

The deadline for canceling an Order is 14 days from the date on which you received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of a return, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse you no later than 14 days from the date we receive the returned Goods. We will use the same payment method you used for the Order, and you will not incur any fees for this reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days

  • Your item must be unused and in the same condition that you received it

  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.

  • The supply of Goods, which, according to their nature, are not suitable to be returned, deteriorate rapidly, or where the date of expiry is over.

  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We may refuse returns that do not meet the conditions above, to the extent permitted by applicable law.

Only regularly priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us.

You should send the Goods to the address provided by email.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Once your return is received and inspected, we will email you to confirm receipt of your returned item. We will also notify you of the approval or rejection of your refund.
 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company; it may take some time for your refund to be officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

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